Mandatory training for care workers is non-negotiable and essential across domiciliary, supported living, care homes, live-in care and other care settings. This training is aligned with Skills for Care standards, ensuring that all staff are equipped with the necessary skills and knowledge to provide compassionate and practical support.
What is Mandatory Training?
Mandatory training refers to the training that you must complete by law before you can work unsupervised or independently. This training aims to ensure you understand your role and responsibilities, safeguarding practices, and the specific needs of those you support. We follow the standards set by Skills for Care, the health and social care sector body.
What is the structure of the course?
The course content encompasses a wide range of topics critical to safe and effective care. For example, it includes topics on health and safety protocols, which are vital for maintaining a secure environment for care workers and individuals. Communication skills are emphasised throughout the course.
Specialised topics such as dementia awareness or mental health first aid are integral parts of this course. These topics empower care workers with insights to tailor their approach to individual circumstances.
Mandatory training is not just a box-ticking exercise; it ensures that every care worker can confidently meet challenges head-on. Under Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, providers are required to ensure staff receive appropriate support, training, and professional development to perform their duties effectively.
Course Content
Equality and diversity
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Promoting Individualised Care through Equality and Diversity
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Addressing Barriers to Accessibility in Care Environments
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Embedding Equality and Diversity in Organisational Policies
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Supporting Staff Diversity and Inclusion in the Workplace
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Accessing Information, Advice, and Support on Equality and Diversity
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Recognising and Respecting Individual Identity
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Adjusting Physical Environments for Accessibility
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Encouraging Participation and Choice
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Promoting Cultural Competence Among Staff
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Issues that affect access to care services
- Promoting Individualised Care through Equality and Diversity
- Addressing Barriers to Accessibility in Care Environments
- Embedding Equality and Diversity in Organisational Policies
- Supporting Staff Diversity and Inclusion in the Workplace
- Accessing Information, Advice, and Support on Equality and Diversity
- Recognising and Respecting Individual Identity
- Adjusting Physical Environments for Accessibility
- Encouraging Participation and Choice
- Promoting Cultural Competence Among Staff
- Issues that affect access to care services
Dignity
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Enhancing Dignity Through Feedback and Collaboration
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Respecting Privacy Through Communication
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Empathy and Compassion in Communication
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Personalisation in Daily Care Routines
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Active Listening as a Foundation for Dignity
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Training and Development for Care Workers
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Creating Inclusive and Empowering Environments
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Effective Communication to Promote Respect
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Privacy-Enhancing Practices in Daily Care
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Supporting Independence Through Personalised Care Plans
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Addressing Cultural and Personal Preferences
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Creating a Safe and Comfortable Environment
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Respecting Personal Boundaries and Privacy
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Ensuring Effective Communication
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Promoting Individual Autonomy and Choice
- Enhancing Dignity Through Feedback and Collaboration
- Respecting Privacy Through Communication
- Empathy and Compassion in Communication
- Personalisation in Daily Care Routines
- Active Listening as a Foundation for Dignity
- Training and Development for Care Workers
- Creating Inclusive and Empowering Environments
- Effective Communication to Promote Respect
- Privacy-Enhancing Practices in Daily Care
- Supporting Independence Through Personalised Care Plans
- Addressing Cultural and Personal Preferences
- Creating a Safe and Comfortable Environment
- Respecting Personal Boundaries and Privacy
- Ensuring Effective Communication
- Promoting Individual Autonomy and Choice
Oral Health
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Importance of oral health and the potential effect on their general health, wellbeing and dignity
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People who cannot articulate their pain or distress or ask for help
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Reassessing Oral Health
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How to deliver daily mouth care
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How and when to report and respond to any oral health concerns
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The importance of denture marking
- Importance of oral health and the potential effect on their general health, wellbeing and dignity
- People who cannot articulate their pain or distress or ask for help
- Reassessing Oral Health
- How to deliver daily mouth care
- How and when to report and respond to any oral health concerns
- The importance of denture marking
Infection Prevention and Control
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Overview of Infection Prevention and Control
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Roles and Responsibilities
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Hand washing
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Key Principles for Infection Control and Management
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Systems and procedures relating to the prevention and control of infections
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Importance of risk assessment
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The importance of using Personal Protective Equipment (PPE)
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Importance of Good Personal Hygiene
- Overview of Infection Prevention and Control
- Roles and Responsibilities
- Hand washing
- Key Principles for Infection Control and Management
- Systems and procedures relating to the prevention and control of infections
- Importance of risk assessment
- The importance of using Personal Protective Equipment (PPE)
- Importance of Good Personal Hygiene
Moving and Handling
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The Role of Risk Assessments in Safe Moving and Handling
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Key Ergonomic Principles in Manual Handling
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Legal Obligations for Employers and Employees
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Training and Competency Requirements for Care Workers
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Use of Mechanical Aids and Equipment
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Addressing Emerging Challenges in Moving and Handling
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Preparing the Environment for Safe Handling
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Manual Handling Practice
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Safe Use of Moving and Handling Equipment
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Psychological Considerations and Adapting to Unique Care Environments
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Psychological and Physical Preparedness
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Importance of Personal Protective Equipment (PPE)
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Risk Assessment Frameworks
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Integration of Technology in Moving and Handling
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Advanced Training
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Monitoring Practice
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Ergonomics
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The lever system and the body
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Basic functions of the spine
- The Role of Risk Assessments in Safe Moving and Handling
- Key Ergonomic Principles in Manual Handling
- Legal Obligations for Employers and Employees
- Training and Competency Requirements for Care Workers
- Use of Mechanical Aids and Equipment
- Addressing Emerging Challenges in Moving and Handling
- Preparing the Environment for Safe Handling
- Manual Handling Practice
- Safe Use of Moving and Handling Equipment
- Psychological Considerations and Adapting to Unique Care Environments
- Psychological and Physical Preparedness
- Importance of Personal Protective Equipment (PPE)
- Risk Assessment Frameworks
- Integration of Technology in Moving and Handling
- Advanced Training
- Monitoring Practice
- Ergonomics
- The lever system and the body
- Basic functions of the spine
Mental capacity and Liberty Safeguards
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Legal Definition and Principles
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Deprivation of Liberty Safeguards Application
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Liberty Protection Safeguards (LPS) Planned Reforms
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Human Rights and Deprivation of Liberty
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Assessing Capacity
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Ensuring Compliance with the Mental Capacity Act Code of Practice
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Best-Interest Decision-Making in Practice
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Safeguarding and Advocacy in Care Provision
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Addressing Systemic Inefficiencies in Deprivation of Liberty Safeguards (DoLS)
- Legal Definition and Principles
- Deprivation of Liberty Safeguards Application
- Liberty Protection Safeguards (LPS) Planned Reforms
- Human Rights and Deprivation of Liberty
- Assessing Capacity
- Ensuring Compliance with the Mental Capacity Act Code of Practice
- Best-Interest Decision-Making in Practice
- Safeguarding and Advocacy in Care Provision
- Addressing Systemic Inefficiencies in Deprivation of Liberty Safeguards (DoLS)
Safeguarding Adults
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The Care Act 2014: A Foundation for Safeguarding
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Responsibilities of Care and Support Workers
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The Role of Local Authorities and SABs
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The Importance of Training and Development
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Challenges in Safeguarding Adults
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10 types of abuse
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Responding to Suspected or Alleged Abuse
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Ways to reduce the likelihood of abuse and recognise and report unsafe practices
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Principles for Online Safety
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Links between Safeguarding and Domestic Violence
- The Care Act 2014: A Foundation for Safeguarding
- Responsibilities of Care and Support Workers
- The Role of Local Authorities and SABs
- The Importance of Training and Development
- Challenges in Safeguarding Adults
- 10 types of abuse
- Responding to Suspected or Alleged Abuse
- Ways to reduce the likelihood of abuse and recognise and report unsafe practices
- Principles for Online Safety
- Links between Safeguarding and Domestic Violence
Positive Behaviour Support
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Importance of PBS Training
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Core Principles of Positive Behaviour Support
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Your Role and Responsibilities
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The Role of Functional Behavior Assessments (FBA) in PBS
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The Impact of PBS on Individuals with Learning Disabilities and Autism
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Interventions
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Challenges and Considerations in Implementing PBS
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Building Individualised Support Plans for People with Learning Disabilities, Autism, and Mental Health Conditions
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Proactive Environmental Modifications
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Trauma-Informed Approaches in PBS
- Importance of PBS Training
- Core Principles of Positive Behaviour Support
- Your Role and Responsibilities
- The Role of Functional Behavior Assessments (FBA) in PBS
- The Impact of PBS on Individuals with Learning Disabilities and Autism
- Interventions
- Challenges and Considerations in Implementing PBS
- Building Individualised Support Plans for People with Learning Disabilities, Autism, and Mental Health Conditions
- Proactive Environmental Modifications
- Trauma-Informed Approaches in PBS